USQ Student Guild Advocacy Office offers free confidential support for USQ students in regards to their rights and responsibilities as students.

If you require assistance with any of the below categories, please get in contact with us as soon as possible. Your situation may have strict timeframes, so the earliest you contact us, the more support our Advocacy Office will be able to provide.

Waive Academic Penalty and Fee Reversal (WWP)

During your studies, there are a variety of situations which may cause you to fail a course. If you do fail a course due to reasons beyond your control, you may be eligible to apply for a Waive Academic Penalty and Fee Reveral (WWP). The Advocacy Office can step you through the eligibility criteria, help determine whether you meet the criteria, and support you in developing your application

Academic Misconduct

The Advocacy Office can assist you if you receive a Notice of Allegation of Academic Misconduct.  It is best to contact our Advocacy Office as soon as you receive your Notice as we will be able to discuss your option and support you throughout the investigation process. If you intend on having a meeting with USQ staff in regards to this issue, one of our Advocacy Officers may be able to attend tot support you during the meeting.

Exclusion

If you are excluded from study, the Advocacy Office can assist you in considering your options. We can assist you in determining whether you may be able to apply for early reinstatement and step you through the process. Our Advocacy Office will also be able to assist you with determining what situations lead to your exclusion and direct you to the relevent USQ recources which could improve your future study habits.

Meetings with USQ Staff

If you have an upcoming meeting with a USQ staff member, one of our Advocacy Officers may be able to attend to provide you some extra support during that meeting.

Review of Final Grade

After you receive your final grade, you have the ability to apply for a Review of Final Grade. We can discuss your academic situation and help determine whether you may be eligible for a Review of Final Grade, we then are able to assist you in composing an application and a statement of support. It’s important to remember that USQ will not consider Review of Final Grade applications on the basis of:

  • a close proximity of the Final Grade to the next level of grade;
  • a comparison with another Student’s Final Grade or Students’ performance;
  • the visa or employment status/prospects of the Student;
  • financial difficulties experienced by the Student;
  • the Student’s unsubstantiated belief that he/she deserves extra Marks; or
  • third party expectations and/or the Student’s belief that the grade was not commensurate with his/her effort.

Show Cause

If you do happen to receive a Show Cause Notice, our Advocacy Office can assist you in your response. A Show Cause Submission require the completion of a few different tools provided by USQ to assist in understanding and improving your study habits. Our Advocacy Office can help locate these tools and assist in developing responses and completing your Show Cause Submission.

Appeals

If you have received an Academic or Non-Academic decision from USQ and you are not satisfied with the outcome, the Advocacy Office can help you determine whether you have Grounds for Appeal. We will also be able to clarify what would not be reasonable Grounds of Appeal. If you do choose to proceed with an Appeal, we can check that you have completed the correct pre-appeal processes and assist with the development of the appeal.

If you would like assistance with any of the above issues, or another issue, please complete our Advocacy Assistance Application and one of our Advocacy Officers will contact you shortly.

Phone: 1800 076 301
Email: advocacy@studentguild.com.au

For a full list of our contact details, please visit the Contact Us page.